Along with Population growth in urban areas Bekasi very rapidly and most residents have activities in Jakarta for work lectures and so caused the movement patterns of commuter city officials Jakarta-Jakarta City especially during rush hour morning and afternoon. Operation of commuter rail traffic Handsome especially Jakarta-Jakarta City is one attempt to serve the transportation need for those who commute dailly to work school and so forth. this study aims to determine user satisfaction post singgel commuter rail Operation. The data was collected through the deployment koesioner to 100 respondents on weekday morning and afternoons. To Menguk. To measure the satisfaction of respondents to the various factors relating to the operation of the system using the method of operation singgel importance Performance Analysis. Based on the result of questionnaire analysis method Impotance Performance Analysis concluded that there are 5 factorwhich according to respondents to be priorities for the upgrade because is has not satisfied the purpose of covering up Timeliness accuracy Arrival commuting Line Railway Railway Travel Schedule Accuracy commuting Line and speed in responding to Air passenger complaints as well (AC) in a commuter train line.