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  <title>Persepsi pustakawan atas aspek hubungan pesan dalam transaksi referensi Tanya Pustakawan Chat Perpusnas</title>
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  <namePart>Arief Wicaksono</namePart>
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  <publisher>Serial Berkala Ilmu Perpustakaan dan Informasi</publisher>
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  <languageTerm type="text">Indonesia</languageTerm>
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  <extent>Sumber artikel:Jurnal. Halaman: 1-15</extent>
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 <note>This paper investigates librarians   perception towards relationships in reference transaction in the context of Ask Librarian at National Library of Indonesia. Aspects dicussed within the relationships include opening and closing ritual  rapport building  and compensation for lack of nonverbal cues. The paper was written using Radford  s concept. </note>
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  <topic>1. LAYANAN REFERENSI - PERSEPSI PUSTAKAWAN</topic>
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 <classification>020.5 BIP</classification>
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