Gaya APA
Lovelock, Christopher. (2011).
Services marketing: people, technology, strategy / Christopher Lovelock, Jochen Wirtz (7th ed.).
:
Boston: Pearson.
Gaya Chicago
Lovelock, Christopher.
Services marketing: people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
7th ed.
:
Boston: Pearson,
2011.
Buku.
Gaya MLA
Lovelock, Christopher.
Services marketing: people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
7th ed.
:
Boston: Pearson,
2011.
Buku.
Gaya Turabian
Lovelock, Christopher.
Services marketing: people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
7th ed.
:
Boston: Pearson,
2011.
Buku.