Daftar Isi:1. Increasing Violence A Concern for Schools 2. Violence Prevention 3. Schools as Conflict Positive Organizations 4. Conflict Resolution 5. Creating a Cooperative Context 6. Two Basic Concerns in a Conflict 7. Teaching Students to Negotiate 8. Mediating Conflicts Among Students 9. When All Else fails Arbitrate 10. Implementing Conflict Resolution/Peer Mediation Training 11. Using Academic Controversy to Enhance learning